PagerDuty

PagerDuty Toolkit

Arcade's PagerDuty toolkit lets LLMs interact with PagerDuty to query and manage incidents, teams, schedules, on-call rotations, and more.

Incident management — retrieve, list (with filters for status, urgency, service, team, and time range), update status (acknowledge, resolve, reopen), and reassign incidents to specific users.
On-call & scheduling — list on-call entries, schedules, and escalation policies (individually or in bulk).
Teams & users — list or retrieve teams (with members and linked resources), list or retrieve users, and fuzzy-search users by name or email.
Services — list services (with optional name search) or fetch a single service by ID.
Activity & audit — retrieve the account-wide log entry feed showing triggers, acknowledgments, escalations, and resolutions.
Identity — resolve the authenticated user's profile, contact methods, and notification rules via Whoami.

This toolkit uses OAuth 2.0 with PagerDuty as the provider. See the Arcade PagerDuty auth provider docs for setup details.

	Tool name	Description	Secrets
	Pagerduty.GetEscalationPolicy	Get a single escalation policy by ID.
	Pagerduty.GetIncident	Get a single incident by ID.
	Pagerduty.GetService	Get a single service by ID.
	Pagerduty.GetTeam	Get a single team by ID including members and linked resources.
	Pagerduty.ListEscalationPolicies	List escalation policies.
	Pagerduty.ListIncidents	List incidents with optional status, urgency, service, team, and time filters.
	Pagerduty.ListLogEntries	List log entries (activity feed) showing recent incident events. Returns events like incident triggers, acknowledgments, escalations, and resolutions across the account.
	Pagerduty.ListOncalls	List on-call entries with optional filters.
	Pagerduty.ListSchedules	List schedules.
	Pagerduty.ListServices	List services with optional name search.
	Pagerduty.ListTeams	List teams.
	Pagerduty.ListUsers	List users.
	Pagerduty.ReassignIncident	Reassign an incident to a specific user without changing its status.
	Pagerduty.SearchUsers	Search users using local fuzzy matching on name/email.
	Pagerduty.UpdateIncidentStatus	Update an incident's status (acknowledge, resolve/close, or reopen).
	Pagerduty.Whoami	Get the authenticated PagerDuty user's profile with contact and notification summaries.